🌿 The Organic Place Terms and Conditions 🌱


Thank you for choosing The Organic Place! Please take a moment to familiarize yourself with our terms and conditions:

Product Availability: We cannot guarantee product availability as it depends on seasonal and market factors.

Non-Received Items: If you don’t receive an item, it will be credited to your account for future purchases. Refund requests can be sent to admin@theorganicplace.com.au and will be processed on Thursdays.

Bag Varieties: For bag varieties, the listed content is a guide only.

Price and Item Changes: Items and prices are subject to change without notice.

Dispatch and Delivery: Orders are dispatched on Thursdays and delivered on Thursday (ZONE 1), Friday (ZONE 2 & REGION 1), Saturday (Regional NSW and SA), and Sunday (Sydney) between 9 am and 6 pm.

Your order may be left at your front door if you’re not home unless otherwise stated in your order notes.

Meat and Dairy Products: If you’re not home for the delivery of meat and dairy products, they’ll be left at your front door at your own risk. You can leave a cooker bag/ESKY out for our team or call our office for an expected delivery window. You’ll also receive an SMS with a tracking code.

Special Requests: You can specify fruit and vegetables preferences or dislikes in your order notes. While we’ll do our best to meet your requests, availability may vary.

Customer Communication: Make sure to inform us about your preferred fruits and veggies, helping us tailor your orders to your preferences. We strive to make your experience warm and inviting.

Thank you for being a part of The Organic Place community!